Please read carefully the Terms & Conditions. By using this website you acknowledge that you are bound by these Terms & Conditions and all applicable terms thereto. Should you disagree with these terms, please refrain from using this website.
Inasmuch as this document is drafted in the plural, it should be construed in the singular, and vice versa.
The following Terms & Conditions (hereinafter: Terms & Conditions) apply solely when you use the following ShopFarLLC. (hereinafter: ShopFar.com) websites, applications and online services (hereinafter: the Websites). ShopFar LLC. is a corporation incorporated under the laws of Dubai in the UAE, the main address of business of which is located at Acacia Mall Cooper Road, Kampala, Uganda, and at its website, ShopFar.com. These Terms do not whatsoever amend or nullify any condition or contract into which you have already entered with ShopFar.com for the provision of products and/or services.
Should you be using this website for any other entity, you hereby declare and confirm that you are eligible to accept these Terms & Conditions and to agree thereto in respect to this entity and that this entity agrees to compensate you and ShopFar LLC. for violations of the Terms & Conditions.
Personal Import Services or Services: Shipping Services as outlined in article 5 herein that ShopFar.com enables its customers to purchase.
a) Product: any item offered on sale on Websites, including but not limited to appliances, clothing, footwear, toys, accessories, CDs, DVDs, electronics, furniture, etc.
b) Website: www.ShopFar.com
a) ShopFar.com reserves itself the right to change and/or amend the Terms & Conditions appearing on the Website and/or any and all Website policies and instructions, at its convenience and at its sole discretion. ShopFar.comundertakes to inform you once Terms & Conditions are changed via email or by publicizing the new/amended on the Website and putting up a notice on these changes on the Website.
b) Any change or amendment will come into effect immediately once the change/amendment is publicized on the Website, and will apply to all Websites and actions or failures taking place after the change/amendment had come into force.
c) You hereby waive any demand for receiving a personal message on any such change or amendment.
d) Your continuing to use the Websites following the publication of changes or amendments confirms your agreement to such changes or amendments.
e) You are therefore required to periodically acquaint yourself with the Terms & Conditions to understand and become aware of the Terms & Conditions applying to you.
f) Should you disagree to the new/amended Terms & Conditions you will be disbarred from further use of the Website and must refrain from such use.
Please contact service@ShopFar.com should you have any question on the use of the Websites.
Please see the Privacy Policy article to find out how ShopFarLLC. collects, uses and reveals identifying personal details received from users.
a) The purchasing of products via this Website is divided into two (2) categories:
i) Goods purchased via this Website from third-party websites, meaning websites not run by ShopFar.com, yet ShopFar.com is responsible for the shipping and delivery. Such a purchase is termed Personal Import Services. The terms applying to Personal Import Services
ii) Sale of products ordered from manufacturers and third-party. Such sales are termed Direct Sales.
b) All Direct Sales by the Websites are performed by the owner and effected through ShopFar.com.The Terms & Conditions herein apply to all purchases from ShopFar.com unless there exists a separate written agreement between yourself and ShopFar.com that goes beyond some or all of the Terms & Conditions.
c) The Terms & Conditions herein are subject to change without prior written announcement at any time and at the sole discretion of ShopFar. By ordering products from the Websites you hereby accepts and agree to the Terms & Conditions.
d) Apart from the written contents of the separate agreement existing between you and ShopFar.com, the Terms & Conditions herein cannot be changed and/or amended by the use of other documents. In addition, any purchased is conditioned on your agreement to the Terms & Conditions.
e) Opening an account: When you first purchase through ShopFar.com you may be requested to open an account. You are responsible for keeping your username and password and accept full responsibility for any activity on your account. Should you misplace and/or forget your username and/or password, you can generate a new password on the Website, or contact service@ShopFar.com to have the required information emailed to you.
f) Ordering products: any ordering of products can be cancelled ONLY within the terms of sale of the retailer and is subject to the confirmation of ShopFar.com. ShopFar.com reserves itself the right to reject and/or limit the amount of items purchased within any order. Your order will not be deemed final until ShopFar.com has shipped the product ordered, notwithstanding any order confirmation you have received from ShopFar.com. Your order constitutes full agreement with the Terms & Conditions herein. Should you disagree with the Terms & Conditions herein you should refrain from placing orders.
g) Shipping terms and policy:
i) Information on shipping costs is available using the shipping calculator The logistics services price list likewise appears on the Website as well.
ii) We make every effort to execute orders from in-stock products within 3-7 working days.
iii) Our working hours are 9:00AM – 6:00PM (EAST), Monday through Friday and 10:00AM – 4:00PM on Saturday. We are closed Sundays and Public Holidays.
iv) Shipping is provided by our established shipping partners, in accordance with the selection of the customers upon placing their orders, up to 7 working days from their receipt at the logistics center.
v) We reserve the right to change and/or substitute the shipping company selected with another company charging identical rates. Should an urgent shipment be required, please notify us of this urgency using the Contact Us form. vi Every order is shipped from the FOB Shipping Point.
vi) Every order is shipped from the FOB Shipping Point.
vii) Ownership of the products is transferred during shipping; ShopFar.com cannot be held responsible for delays or problems starting the moment a product has been dispatched.
viii) Any damage and/or loss during shipping is covered by insurance purchased by ShopFar.com for its customers, weather the customer choose to purchase it during the payment process, save for exempted products.
ix Should ordering of items be impossible due to their being out of stock with the retailer or price, color, or any other incompatibility, we will contact the customer via email and provide an update on the continuation of the transaction.
x) Doorstep delivery is subject to availability from the retailer and on the duration of shipping to Uganda.
ShopFar.com and its providers constantly upgrade and make changes to their line of products and services, so as to provide customers with the latest products and services. ShopFar.com is entitled to change and/or discontinue the sale of products and/or services without prior notice to customers. Products may also become unavailable after orders have been placed. The price of any product and/or service can change without any prior notice.
i ShopFar.com makes every effort to be accurate and to remove any error appearing on the Websites.
ii However, ShopFar.com does not presume to state that descriptions, images, prices, and other Websites contents are error-proof.
iii In addition, product sizes and weights constitute an estimate only. Should a product offered by ShopFar.com be incompatible with its Website description, customers can only return it in line with our Return Policy. Should an error occur on either the Websites or in the order confirmation and processing, we reserve ourselves the right to amend the error and charge the correct price, or cancel the order. Should such an error occur, the customers could only cancel the order.
ShopFar.com will provide you shipping services that include packing, storage, and shipment to your final destination in Uganda.
a Insurance coverage:
insurance coverage comes into effect immediately upon payment of insurance for packages held at our partner logistics center(s), expiring once packages have been delivered to customers and confirmations of delivery have been signed.
b Activation of insurance policy for exempt goods:
i Contact our customer service in writing up to one working day following receipt of the package.
ii Upon delivery, search the item and packaging for damages.
iii Then, take photos of the package and of the damaged item.
iv Prepare the necessary documents: the shipping company's shipping certificate, purchase invoice and photos, attached them to your written claim, and send everything to our customer service.
v For activation of insurance, a 50USD Policyholder's participation fee applies.
vi We will transfer to you the full amount of compensation paid to us by the insurance company. In the event that insurance had not been paid for, no insurance claim for the damaged package is possible.
vii Maximal insurance claim handling time is 30 working days counting from provision of all required documents by customer.
c Our free insurance policy does not cover the following items: Antiques, second-hand and refurbished items, frozen products, arms and ammunition, porcelain, ceramics and glassware and any item whose value is in the excess of USD1000.
d Loss of packages by shipping companies:
Should a package not be delivered to the customer us, and following a reasonable period in which attempts have been made by ShopFar.com to retrieve the package, a loss claim will be filed. Maximal loss claim handling time is 21 working days counting from provision of all required documents by the customer.
e Limitation of liability:
ShopFar.com is not responsible for damage to your package, except in cases of malice or negligence on the part of ShopFar.com. Under no circumstances should ShopFarLLC., its managers, directors and employees (together and separately) be held liable to any damage, whether particular and/or general, indirect and/or minor arising from the use of the Personal Import service. Should a court determine a particular segment of this article to be unenforceable, the extent of liability will be determined as and limited to the lowest sum allowed by law.
f Packages not paid for:
i Packages left at our logistics center more than 7 days will be deemed deserted and unrequired and will be destroyed or auctioned after due notification of the customer via email.
ii Packages left at the logistics center more than 10 days will be removed from the customer account.
a. Unless otherwise stated on the Websites, the content and any other materials appearing on the Website, including, but not limited to, the ShopFar.com logo – images, information, software, music, files, etc. – belong to and are owned by ShopFar.com or its franchisees or its users and are protected by Dubai, Uganda and International Law.
b. You are granted limited permission to access and use the Websites and print, electronically or in hard copy form, Website materials for the purpose of collection information and for personal purposes, subject to this being done for non-commercial needs. This limited permission is subject to the Terms & Conditions herein and excludes the following:
c. Any use of the Website or of the contents thereof not complying with the articles above and not permitted in writing byShopFar.com is entirely forbidden and will lead to a revocation of the limited permission granted herein.
d. Excessive use of the Website or of the contents thereof also constitutes a violation of further rules, such as copyright, trademark and communications rules, and of regulations issued in accordance thereto.
e. Unless otherwise stated, the Terms & Conditions herein cannot be regarded as granting permission to use any copyright, by implication, estoppel, or otherwise. Permission can be revoked at any time
f. Repeat Infringer policy:
In accordance with the relevant laws of Dubai and Uganda and international conventions and practice, and other laws applying, ShopFar.com has formulated a policy permitting it, at its sole discretion, to reject subscriptions and account holders should they be deemed repeat infringers. In addition,ShopFar.com can limit access to websites or revoke the accounts of users who had infringed the copyrights of others, even in the event of a first-time infringement.
g. Copyright complaints:
You are asked to complain to our designated representative, whose name appears below, should you deem the Website to contain infringement of your copyright:
It should be noted that the information included in your complaint may be transferred to the
person you claim had infringed copyright. Your submission of a complaint constitutes an
agreement on your part for the said transfer.
Also, please consider that you are responsible for any false representation included in your
complaint and will be liable for any damages and attorney fees, whether Our own or those of
the person you claimed had infringed copyright, resulting from false representation and the
removal or denial of access to any material subsequent to your false representation.
We are entitled to inform our users of copyright infringement, whether by publicizing a
general notice on our Website, via email or regular mail to the addresses listed on our
files.
The Terms & Conditions herein and the use of the Website are governed under the laws of the Emirate of Dubai in the UAE and the Republic of Uganda. The UN Convention on the International Sale of Goods will not apply to the sale of products through ShopFar.com.
Force Majeure
ShopFarLLC. cannot be held responsible for delays and/or failure to ship resulting from Force Majeure, including fires, accidents, floods, rebellions, wars, acts of terror, uprisings, strikes, or any other factor not within the control of ShopFar.com.